Responsible Gaming

Gambling Should Be Entertainment

At Kingdom Casino, we believe that gambling should be enjoyed as a form of entertainment only. It is never a reliable way to earn money or solve financial problems. Please gamble responsibly and only with money you can afford to lose.

We are committed to promoting a safe and enjoyable gaming environment for all our players in New Zealand and around the world.

Age Verification

Kingdom Casino is strictly for players aged 18 years and over (or the applicable legal gambling age in your jurisdiction). We take age verification seriously and reserve the right to request proof of identity and age at any time.

If you are under the legal gambling age, please do not use our services. Parents and guardians are encouraged to discuss responsible gaming with young people in their care.

Warning Signs of Problem Gambling

Do you recognise any of the following warning signs in your own behaviour? If so, you may be developing a gambling problem:

• Chasing losses by gambling more to try to win back money you've lost
• Gambling with money intended for essentials (rent, bills, food, medications)
• Hiding your gambling activities or lying about the amount you gamble
• Neglecting family, friends, work, or school due to gambling
• Feeling anxious, irritable, or restless when not gambling
• Needing to gamble with increasing amounts to feel the same excitement
• Failed attempts to cut down or control your gambling
• Using gambling to escape problems or negative feelings
• Borrowing money to gamble or pay gambling debts
• Gambling for longer periods than intended
• Relationship problems caused by your gambling
• Considering suicide due to gambling debts or losses

If you experience any of these signs, please reach out for support immediately.

Self-Help Tools & Responsible Gaming Features

Kingdom Casino provides several tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount you can deposit over a daily, weekly, or monthly period
• Loss Limits: Set a maximum amount you are willing to lose during a specific timeframe
• Reality Checks: Enable regular reminders about how long you've been playing and how much you've spent
• Session Time Limits: Set automatic logout after a specified period of play
• Self-Exclusion: Voluntarily exclude yourself from Kingdom Casino for a period of time (days, weeks, months, or permanently)
• Account Closure: Close your account temporarily or permanently

These tools are available in your account settings. We encourage you to use them as part of your responsible gaming strategy.

Support Organizations & Resources

If you or someone you know is struggling with problem gambling, help is available. Please contact one of these organisations:

New Zealand

• Problem Gambling Foundation (NZ)
  Free phone: 0800 664 262
  Website: www.problemgambling.nz
  Chat and counselling services available 24/7
• Samaritans NZ (for crisis support)
  Free phone: 1800 726 666 or 0800 726 666
  Website: www.samaritans.org.nz

International Support

• United Kingdom: GamCare
  Website: www.gamcare.org.uk
  Free confidential support and counselling
• United Kingdom: GamStop
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling
• Australia: Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Free and confidential counselling service
• Canada: Responsible Gambling Council
  Website: www.responsiblegambling.org
  Information and resources for problem gambling
• United States: National Council on Problem Gambling
  Website: www.ncpgambling.org
  Helpline: 1-800-522-4700
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Website: www.bzga.de
  Helpline: 0800 1 372 374

These organisations provide confidential support at no cost. Do not hesitate to reach out.

Need Help?

If you are struggling with gambling, please seek help today. There is no shame in reaching out. Professional support is available and can make a real difference.

Contact the Problem Gambling Foundation (NZ) on 0800 664 262 or visit their website at www.problemgambling.nz for immediate support and resources.

Remember: You are not alone, and recovery is possible with the right help and support.